Duarte Positions

JOB CATEGORY: Connections by Maryvale  

TITLE: Program Support Specialist

STATUS: Hourly

STARTING PAY RATE: $22-26 per hour

REPORTS TO:  Program Support Manager

REPORTING STAFF: None

JOB SUMMARY: 

Under the supervision of the Program Support Manager (PSM), the Program Support Specialist (PSS) is responsible for providing administrative support, contributing to the overall administrative success of the assigned program area. The PSS works in collaboration with the PSM and Program Directors/Managers to collect data in a manner that is well organized, accurate and timely. The PSS is responsible for maintaining confidentiality and is required to have a high level of attention to detail, and ability to interact positively across program areas with internal and external stakeholders.   

ESSENTIAL JOB EXPECTATIONS:

1. Demonstrate a passion and commitment for the Mission and Vincentian Core Values of Maryvale and the Daughters of Charity. 
2. Carry out the philosophy of the Daughters of Charity of Saint Vincent de Paul within the context of the mission of the Agency.
3. Create an atmosphere of enthusiasm and energetic commitment and serve as a role model in carrying out the Mission.
4. Promote and support the attitudes, behaviors, knowledge and skills necessary to work respectfully and effectively with each other as well as demonstrate the ability to address the needs of the children and families Maryvale serves.
5. Follow the Trauma Informed Care philosophy when supporting and addressing the needs of the children and families Maryvale serves.
6. Utilize Trauma Informed Care approach in recognizing the presence of trauma symptoms and acknowledge the role that trauma has played in the lives of the clients/residents. 
7. Assist in the healing process by developing appropriate RICH^® (Respect, Information, Connection and Hope) relationships with those served.  
8. Follow Universal Precautions when exposed to blood and body fluids and follow Occupational Safety Health Administration (OSHA) regulations pertaining to safety and the use of equipment/machinery.  

ESSENTIAL JOB DUTIES: 

1. Provide day-to-day administrative support for the assigned program area including but not limited to: office management, client/customer service, coordination of calendars, filing, scanning/copying, mail, data collection and report completion as assigned. 
2. Prepare weekly, monthly, quarterly and/or annual surveys for assigned program area, and ensure that data is collected, analyzed and shared out in a timely manner.   
3. Create and share calendar reminders to responsible parties to ensure that required data is submitted to the PSS to ensure timely creation of reports. 
4. Process check requests, reimbursements, credit card reports, petty cash, and/or order requests as assigned by the Program Directors/Managers or the PSM.  
5. Completed the timely process of any assigned billing; reconcile monthly to ensure all accounts are current. 
6. Maintain a time management and tracking system to ensure that internal and external deadlines are met.
7. Multi-task and prioritize effectively, supporting various projects simultaneously and effectively with minimal follow up. Provide timely and accurate reports and project updates to the PSM and Program Director/Managers.
8. Respond to emails and requests for information within 24 hours.
9. As a mandated reporter, communicate with relevant Program Administration immediately regarding safety or program concerns.
10. When applicable, and in the event of emergencies such as low staffing, the Program Support Specialist may be required to step into program areas to provide coverage and ensure continuity of services. 
11. Participate in and complete all Maryvale-assigned trainings and professional development activities to maintain compliance with agency, contractual, and regulatory requirements, and to strengthen administrative skills.
12. Communicate with clients, families and Associates in a clear, concise manner, consistent with the Maryvale Communication Policy.
13. Participate in community outreach efforts and represent Maryvale at assigned events to promote awareness of agency programs, strengthen community partnerships, and educate the public about services provided. 
14. Other duties as assigned.

QUALIFICATIONS: 

1. High school diploma and minimum of 3 years administrative support experience, preferably in the field of a non-profit, social or human services. 
2. Customer service focused with excellent people skills including verbal and written communication skills.  
3. Strong analytical skills; resourceful, reliable, multitask oriented; strong administrational skills; able to adhere to strict deadlines.
4. Able to adapt to changing priorities and to re-prioritize on short notice when needed.
5. Able to handle confidential information and act accordingly. 
6. Strong computer literacy including proficiency in Microsoft Office applications as well as the ability to adapt quickly to industry-specific software. Must be able to comprehend and communicate program and compliance related concerns to Program Support Manager, and Program Directors/Managers.   
7. Current CPR/First Aid certificate, background clearance, TB test, required immunizations and fingerprint clearance are required for the position. 
8. This role requires participation in formal and informal instruction related to the assigned program area. PSS may be required to periodically travel to other site locations, community events, conferences or trainings relevant to role.    

PHYSICAL DEMANDS:

1. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job: While performing the duties of this job, the associate is frequently required to walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear.  The Associate is often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. 
2. The Associate must occasionally lift and/or move up to 25 pounds.  S
3. pecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
4. Associate may occasionally be required to drive a motor vehicle.
5. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

My signature below acknowledges that I have read the above job description and agree that I can perform the responsibilities and meet the requirements as presented.  I understand this job description provides a general outline of job responsibilities and requirements and is not intended to be all-inclusive.  I also understand that job responsibilities and requirements may change at any given time based on organization or departmental needs.

JOB CATEGORY: Early Childhood Education 

TITLE: Associate Teacher (AT)

STATUS: Hourly 

STARTING PAY RATE: $23.10 per hour

REPORTS TO: ECE Administrator 

REPORTING STAFF: Teacher’s Aide 

JOB SUMMARY: 

Under the direct supervision of the ECE Administrator, Associate Teachers (AT) are responsible for providing a warm, caring, calm, orderly, safe and healthy early learning environment in accordance with the policies and procedures of the Early Education program. ATs may be assigned to work in a classroom with children birth through 12 years or as a support teacher across all age groups. ATs are required to provide high quality care, supervision and educational experiences to all children. ATs are responsible for the day-to-day supervision of Teacher’s Aides, as assigned to their classroom.  

RESPONSIBILITIES: 

1. Demonstrate a passion and commitment for the Mission and Vincentian Core Values of Maryvale and the Daughters of Charity. 
2. Create an atmosphere of enthusiasm and energetic commitment and serve as a role model in carrying out the Mission.
3. Promote and support the attitudes, behaviors, knowledge and skills necessary to work respectfully and effectively with each other as well as demonstrate the ability to address the needs of the children and families Maryvale serves.
4. Follow the Trauma Informed Care philosophy when supporting and addressing the needs of the children and families Maryvale serves.
5. Utilize Trauma Informed Care approach in recognizing the presence of trauma symptoms and acknowledge the role that trauma has played in the lives of the clients/residents. 
6. Assist in the healing process by developing appropriate RICH^® (Respect, Information, Connection and Hope) relationships with those served.  
7. Follow Universal Precautions when exposed to blood and body fluids. 
8. Follow Occupational Safety Health Administration (OSHA) regulations pertaining to safety and the use of equipment/machinery.  

ESSENTIAL JOB DUTIES:

1. Support Maryvale’s Performance and Quality Improvement Plan and participate in discussion regarding department or program goals, data collection and/or analysis.
2. Plan and organize engaging activities to ensure a safe, engaging, and positive early learning environment to meet the emotional, social, physical and cognitive needs of each child.
3. Arrange and create a developmentally appropriate learning environment in accordance with program goals and Maryvale’s philosophy that is compliant with ERS at a level 5 rating or higher.
4. Provide engaging, developmentally appropriate and culturally diverse daily activities for the children in accordance with Creative Curriculum. Where applicable, planning and implementation of activities is to be a collaborative effort amongst the teaching team. 
5. Provide virtual learning opportunities daily through various methods to maintain the developmental progress of currently enrolled children. These methods should include but are not limited to: email, online learning platforms, and video. Maryvale will post videos online via social media platforms managed by the agency and via the agency website. Maryvale owns and maintains all rights for educational content created for the purposes of educating children and families or advertising our Early Education Programs. Content may continue to be posted after an Associate ends their employment with Maryvale.  
6. Ensure that children assigned to his/her care are visually supervised at all times, in accordance with Maryvale policy and procedure and Title 22 regulations. 
7. Ensure that health and safety standards and procedures are effectively executed including but not limited to: daily sanitation, diaper changing, record keeping/daily reports, safe sleep, safety checklists, adherence to allergy lists and food program documentation at point of service. 
8. Meet with parents for conferences at 60 days, and every 6 months thereafter for review of DRDP and periodically as needed. Ensure that family inquiries are responded to professionally and in a timely manner. 
9. Communicate with families in accordance with the Maryvale communication policy including but not limited to face to face, via email, video conference and telephone to monitor, inform and support families. 
10. Complete 21 hours of professional development annually. Upload said professional development into the Workforce Registry as trainings/coursework are completed. 
11. Attend and actively contribute to: in-services training, staff meetings, discussion groups.
12. Maintain a current Child Development Permit at the Associate Teacher level or higher. ATs must hold a current permit to be eligible for their role, and will be demoted, suspended or dismissed if their permit is not maintained. Associate Teacher permits are only renewable one time, and require an additional 15 units of coursework towards a Teacher permit. 
13. Maintain regular records on children e.g. daily reports home, anecdotals, behavior logs, DRDPs. 
14. Communicate immediately with supervisor and/or Director regarding concerns or questions. 
15. Communicate with the appropriate EEC Administrator and/or VP of ECE immediately regarding any issues regarding program or child safety – Maryvale teachers are mandated reporters.  
16. Provide day-to-day supervision, mentorship and training of Teacher’s Aides as assigned to the classroom, and provide regular feedback to the ECE administrative team regarding the job performance of said Teacher’s Aides.     
17. Work in cooperation with fellow Associates to strive for team cohesiveness. 
18. Exhibit compassionate service, utilizing patience and empathy.
19. Maintain confidentiality including but not limited to sharing with parents/guardians any personal information regarding children other than their own.
20. Use common sense and good judgement to act in accordance with Maryvale policy and procedure. Problem solve and make sound judgments in all areas affecting the care and supervision of the children entrusted to the care of the program. 
21. When necessary, call for assistance and respond to emergency situations accordingly. In an emergency staff are to remain on campus until all children have left the premises OR they have been specifically authorized by the Center Director or VP of ECE to leave the premises. 
22. Performs other duties as assigned. 

QUALIFICATIONS:

1. Current Immunizations. 
2. Active Fingerprint Clearance. 
3. Child Development permit issued by the California Commission on Teacher Credentialing (CTC) at the Associate teacher or higher level. Permits must be kept current, and cannot be allowed to lapse or expire.  
4. Associate Teachers are responsible for maintaining a professional development plan, which includes setting professional growth goals, maintaining 21 hours of professional development annually, and renewing/upgrading their permit with the CTC 3-6 months prior to expiration.  

PHYSICAL DEMANDS:

1. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job: While performing the duties of this job, the associate is frequently required to walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear.  The Associate is often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. 
2. The Associate must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
3. Associate may occasionally be required to drive a motor vehicle.
4. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

My signature below acknowledges that I have read the above job description and agree that I can perform the responsibilities and meet the requirements as presented.  I understand this job description provides a general outline of job responsibilities and requirements and is not intended to be all-inclusive.  I also understand that job responsibilities and requirements may change at any given time based on organization or departmental needs.

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